RETURN POLICY

Our products are printed and shipped by a third party partner. All returns or refunds will be handled by the third party partner and subject to their stated policies.

The customer is responsible to contact the third party partner for returns or refunds.

We are currently partnered with Printify.

Printify

PRINTIFY AND CANCELATIONS

A placed order can be canceled without any problems if the order hasn’t been sent to production yet. If the product is already in production, that means that data and money have already been transferred to the print provider. However, our support team is happy to contact the procedure and attempt to cancel the order (for a refund).  

We will do our best to prevent waste. However, there are no guarantees once an item has entered the production process. For more information on cancelations, please check out this helpful article. 

PRINTIFY AND REFUNDS

If a product arrived damaged or flawed due to some manufacturing error, Printify will happily offer a refund (or free replacement including shipping) of the damaged item. Make sure to reach out to merchant support within 30 days (for domestic orders) or 45 days (for international orders) of the damaged product delivery. There is no need to send the product back to us at Printify.

PRINTIFY AND RETURNS

We don’t require sending in any flawed or damaged items. If one of these unfortunate circumstances does pop up, we’re content with photo evidence. Our merchant support teams are happy to assist with any questions, comments, or concerns.

PRINTIFY AND PROCESSING TIMES

The order production time depends on several factors, such as time of the year, product stock status, and order size. Almost all orders are shipped within 2-7 business days from the order submission date.